Last night I popped into the Price Chopper grocery store near my home. I needed exactly one item. Spinach. Organic spinach.
There was exactly one checkout lane open. One. That's bad, but it was a slow night in the grocery biz and there was only one person in line in head of me. She wanted to buy stamps. Which were at the CUSTOMER SERVICE counter, not in the check out lane. A long, involved discussion ensued. Finally, the stamps were delivered to the check out lane. Unfortunately no one seemed to know how to ring stamps into the register.
During this entire time, there were SIX, count 'em, SIX Price Chopper employees standing around doing absolutely nothing. Finally, after even more time passed, one of the six decided it might be a good idea to wander down to another check out counter and take care of the line that was forming behind me and the stamp lady.
One thought went through my head: "What's up with this?" I'm not sure exactly what caused the problem and I don't pretend to know how to fix it. But something was way wrong. I'm not even sure why I'm still thinking about it or why I'm telling you about it. It just seemed wrong.