tag:blogger.com,1999:blog-787746842538742474.post1952015702412284786..comments2009-06-04T16:12:05.930-06:00Comments on Opus Training: Why Are People Standing Around??Jack Hayhowhttp://www.blogger.com/profile/03763130294094034316jack@opustraining.comBlogger1125tag:blogger.com,1999:blog-787746842538742474.post-71759052004326876092009-06-04T16:12:05.930-06:002009-06-04T16:12:05.930-06:00I think the problem was that no one seemed capable...I think the problem was that no one seemed capable or had the authority to tell the lady in front of you that the only way to get stamps was to go to the customer service counter.<br /><br />For better or worse, they have this policy in place. The people on the floor should at least have the authority to enforce it.smacklinhttp://www.blogger.com/profile/15474436406397717644noreply@blogger.com